![]() Find a platform that offers a free trial: Not all CRM companies offer a free plan but you can often find a paid plan that comes with a free trial.Check reviews to find something more user-friendly. However, if the CRM software you choose is too complex, and there aren’t many resources to help you learn, it will only make your life more difficult. Review the vendor’s training resources: Part of the reason for getting a CRM system is to make your life easier by automating your menial tasks.Or, if you’re always on the go, you’ll want a vendor with a useful mobile app. Find the CRM vendor’s strong suit: If your company focuses mainly on sales and marketing, you may want a CRM platform that offers more advanced tools for these teams than one that includes customer service tools in its free plan.To address this possibility before it becomes an issue, choose a free CRM that also offers affordable paid plans and the features that are most important to your company. Look at the vendor’s paid plans: Even if you’re currently comparing free plans, you may later end up needing the many features of a paid plan. ![]() Also, find out if a vendor offers an on-premise or a cloud-based CRM as the two offer different levels of security and customization options. Compare the different standard features as well as the available add-on options and integrated third-party apps. Do your research: While most CRMs offer the same basics, there are some features that set each one apart.Decide why you need CRM software: Are you overwhelmed by your spreadsheets? Do you have trouble finding customer contact information when you need it? Keep these issues at the forefront of your mind, so you can find solutions in a CRM.
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